Blog
In the last year, everyone from schoolkids to retirees has learned a new behavior: click on a link to join a live video call. Behavior change is hard — but once a new behavior is in place, building new...
In the last year, everyone has learned how to use video meetings from their smartphone or computer. Click the link and get face to face — with no SPAM and robocalls. It’s so much better than phone & email.
My bank had my phone number and my email address. But it didn’t matter. There was no trusted path for them to get in touch with me. For every real communication I get from them, I get 10+ phishing or scam...
Millions of small businesses have the same “Contact Us” page: a phone number, an email address, and a contact form. But just try reaching them — it takes 24 to 48 hours to talk to someone who can solve...
Most adults use at least one of the popular messaging apps like WhatsApp, (Facebook) Messenger, or business messaging tools like #Slack and Yammer. Everyone has a powerful smartphone in their pocket.
The next time your phone rings or alerts, ask yourself — is that message coming from a robot or a human? Across phone calls, emails and (increasingly) text messages, most communications today are simply...
You see it every day — please fill out your address, phone number, and email. Some company puts it into their database. It lives there forever — even after it’s no longer accurate. It is put into marketing...
What happens when you give out your phone number or email address? You have no control over what happens to it. It can be misused, transferred, put on a list, or sold. Once you give it out — you can’t...